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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Fresenius Medical Care is a large integrated provider of products and services for individuals undergoing dialysis because of chronic kidney failure, a condition that affects more than 1,770,000 individuals worldwide.Please Login
In your opinion, do you believe the customer service you get today from other companies is better or worse than it was, say 5 years ago? We asked this very question to some of our members, and here are the answers... September 28, 2009 5:00 AM
Modern telecommunication have pushed the boundaries of customer service to a global level. There is no way to tell if the person we are speaking to might actually be thousands of miles away when calling for service or information. But can the multi... September 16, 2009 5:00 AM