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Freshdesk - Company Profile   (About Company Profile Pages)

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Overview

Freshdesk's cloud-based customer support software makes customer happiness refreshingly easy. With powerful features, an easy to use interface, and a freemium pricing model, Freshdesk enables companies of all sizes to provide a seamless multi-channel support experience across email, phone, web, chat, forums, social media, and mobile apps. Freshdesk’s capabilities include robust ticketing, SLA management, smart automations, intelligent reporting, and game mechanics to motivate agents.

More than 50,000 customers around the world, including 3M, Honda, Cisco, Hugo Boss, University of Pennsylvania, and QuizUp trust Freshdesk to help them provide exceptional support.


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Company News

Ameyo announced its latest integration with California-based customer engagement software company Freshworks Inc.
October 17, 2019 3:03 PM
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Allows for support with email, phone, website and social media
September 21, 2017 5:00 AM
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It’s important to be aware of evolving consumer behaviours in today's volatile market. Join our webinar with Dun & Bradstreet to hear some of the new #CX strategies that could help your company overcome the challenges. https://bit.ly/3cSCRsU Dun & Bradstreet

June 23, 2020 6:37 PM
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Be better prepared for implementing a field service solution! https://freshdesk.com/challenges-implementing-field-service-solution-blog/?utm_source=blog&utm_medium=social%20media
June 22, 2020 5:03 PM
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Field service management needs seamless thoroughfare between customers, helpdesk agents, field technicians, and supply chain and delivery partners. Find out what it takes to select the right #FSM software for your business. https://freshdesk.com/general/field-service-management-software-blog/?utm_source=blog&utm_medium=social%20media
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