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Fusion BPO Services - Company Profile   (About Company Profile Pages)

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Overview

Founded in 2003, Fusion BPO Services is a global outsourcing services provider with dual headquarters in Draper, Utah in the US and Kolkata, India. Its end to end outsourcing solutions include the complete portfolio of integrated contact center services, accounts receivable management, and custom IT solutions. To meet client’s evolving strategic sourcing needs, Fusion BPO Services offers capabilities across eight countries – USA, Canada, UK, India, Philippines, El Salvador, Jamaica, and Albania.
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Alicia Johnson Fusion BPO Services
Md Alam Fusion BPO Services
Ariful Anam Fusion BPO Services
Subhankar Fusion BPO Services
Hrishika Rajesh Fusion BPO Services
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Suresh Sampath Fusion Bpo services
Kishore Saraogi Fusion BPO
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Industry Awards We Won!

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ContactCenterWorld - Top Ranking Performers Awards Americas 2016: Ranked #1 for Best Contact Center
June 17, 2016 12:00 AM
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ContactCenterWorld - Top Ranking Performers Awards Americas 2016: Ranked #1 for Best In Customer Service
June 17, 2016 12:00 AM
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ContactCenterWorld - Top Ranking Performers Awards Americas 2015: Ranked #2 for Best Outsourcing Partnership
June 26, 2015 12:00 AM
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ContactCenterWorld - Top Ranking Performers Awards Americas 2015: Ranked #1 for Best Contact Center
June 26, 2015 12:00 AM
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Company News

Fusion is delighted to announce that it has acquired?Advanced Communications Groups Inc. (ACG), a US-based full-service BPO solutions provider, on December 31, 2021.
May 26, 2022 10:18 PM
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The acquisition allows Fusion to strengthen its presence in Europe.
November 27, 2020 3:26 AM
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Articles

While contact centers adapted to the transition pretty quickly, they have faced quite a few challenges in the process. And challenges are just lessons in disguise.
June 1, 2020
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As an industry that reaches a global market, the future growth and success of contact centers requires that you constantly look at ways to improve your ability to serve customers worldwide. Find out what some industry leaders have planned as part of ...
September 3, 2009
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In recent years, the airlines industry has faced major challenges like rising fuel cost, changes in...
February 14, 2019
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You have all heard about Powerpuff Girls and how they are made of sugar & spice and all things ...
February 8, 2019
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Contact Center Video News

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