Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK

Upcoming Events

TRAINING IN CONTACT CENTERS

How To Enter the 2020 Members' Choice Awards - For Vendors

HOW TO CELEBRATE INTERNATIONAL CONTACT CENTER WEEK

EMPLOYEE ENGAGEMENT

HOME AGENT TECH & ENVIRONMENTS

Garanti BBVA - Company Profile   (About Company Profile Pages)

Request Admin Access to this Page

Overview

Established in 1946, Garanti Bank is Turkey’s second largest private bank.

Garanti is an integrated financial services group operating in every segment of the banking sector including corporate, commercial, SME, payment systems, retail, private and investment banking together with its subsidiaries in pension and life insurance, leasing, factoring, brokerage and asset management, besides international subsidiaries.

Implementing an advanced corporate governance model that promotes the Bank’s core values, Garanti has BBVA as its majority shareholder and builds its strategy on the principles of always approaching its customers in a “transparent”, “clear” and “responsible” manner, improving customer experience continuously by offering products and services that are tailored to their needs.

        (add)  
 3
[Vendors: Add a weblink for sales leads]
Become a Member

Company Members

Zeynep Ozlen GARANTI BANKASI CAGRI MERKEZI
Zeynep Celebi Garanti BBVA
Merve Onder Alatas GarantiBBVA
Begum Yegin GARANTI BANK
Enter Contact Center Awards

Industry Awards We Won!

Close Window
ContactCenterWorld - Top Ranking Performers Awards EMEA 2016: Ranked #2 for Best In Customer Service
June 4, 2016 5:00 AM
Close Window
ContactCenterWorld - Top Ranking Performers Awards EMEA 2016: Ranked #1 for Best Customer Loyalty Program
June 4, 2016 5:00 AM
Read More

Company News

NICE’ Interaction Analytics solution has helped Turkiye Garanti Bankasi A.S. reduce complaints in its Collection Department...
November 30, 2017 2:15 PM
 704 
Share
Read More

Articles

ContactCenterWorld.com spent some time with Ece Yaman, Manager with Garanti Bank in Turkey before she was named a Top Ranking Performer at the 2014 EMEA Conference in Lisbon, Portugal. Yaman and her company are now invited to compete for a Global tit...
July 29, 2014 5:00 AM

Harika Ece! Vegas'ta Görüşürüz!

July 30, 2014 9:44 AM EST
 6301 
Share

Latest Tweets

Close Window
Kredi kartınızla online alışveriş yaparken ekstra güvenlik sağlayan 3D secure sisteminin sağladığı yararları videomuzda bulabilirsiniz.
May 31, 2020 10:17 AM
Close Window
İnternet kullanımının artmasıyla siber suçlar da artış gösterdi. Blog'umuzda en yaygın siber suçları ve bu tür saldırılara karşı alabileceğiniz güvenlik önlemlerini anlattık. Okumak için tıklayın.
May 30, 2020 9:04 AM
Close Window
Yaşam alanlarında uygulayabileceğiniz yöntemlerle doğaya verilen bireysel zararı aza indirebilirsiniz. Doğal kaynakları verimli kullanmak, israfı engellemek için benimsenen Sıfır Atık prensibini banyonuzda ve mutfağınızda nasıl uygulayabileceğinize dair önerilerimiz blog'umuzda.
May 29, 2020 9:35 AM
Close Window
Basketbol sahalarına duyduğumuz özlemi hafifletebilmek için bir Instagram filtresi oyunu yayınladık! Siz de filtremizi deneyin, skorunuzu paylaşarak arkadaşlarınıza meydan okuyun! https://bit.ly/basket-challenge #BasketbolChallenge
May 27, 2020 6:34 PM
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total =
session page-view-total =
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =