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Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in 100+ countries trust our #1 customer experience platform to drive great business outcomes and create lasting relationships. Combining the best of technology and human ingenuity, we build solutions that mirror natural communication and work the way you think. Our industry-leading solutions foster true omnichannel engagement, performing equally well across all channels, on-premise and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering. Please Login
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Voting for Genesys. Genesys not only produces exceptional solutions, the co. is holistically focused on Customer Experience; helping its clients succeed by providing true Omni-channel communications. It's not just about a piece of contact center te... March 8, 2017 2:15 PM
Awesome delivery of customer experience March 7, 2017 7:18 PM
Interactive Intelligence spends a lot of time working to understand the contact centre industry in order to offer the customers and staff the best possible tools and solutions. Their focus is very much on customer experience. February 6, 2017 1:00 AM
Industry Champion Comments
Voting for Genesys. Genesys not only produces exceptional solutions, the co. is holistically focuse... March 8, 2017 2:15 PM
Awesome delivery of customer experience March 7, 2017 7:18 PM
Interactive Intelligence spends a lot of time working to understand the contact centre industry in o... February 6, 2017 1:00 AM
91% of respondents to Genesys-sponsored customer experience survey are concerned about data abuse, with social media companies considered least reliable June 22, 2020 5:00 AM
“This partnership with @microsoft means our customers can deliver unique, differentiated and personalized experiences to their customers.” 💬 Tony Bates, Genesys CEO
January 23, 2020 7:54 PM
📰 #NEWS: @microsoft and Genesys extend partnership to help enterprises seize the power of the cloud for better customer experiences. With Genesys Engage on Microsoft Azure, enterprises have the security and scalability they need to manage the complexities involved with connecting every touchpoint throughout the customer journey. Read the full press release in our link in bio.⤴️
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