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Geomant - Company Profile   (About Company Profile Pages)

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Overview

Geomant has two principle areas of business activity.

Contact Centre Integration - Geomant has a strong foundation in CTI and provides specialised services including Solutions Architecture, Systems Integration, Consultancy and a full range of Professional Services for resellers and customers of Contact Centres and Unified Communication technologies. Geomant is an independent provider of professional services to Avaya partners worldwide.

Unified Communications - Geomant develops application products in the Unified Communications technology space. The UC product range is tightly integrated with Microsoft's OCS platform and enriches the Microsoft environment to drive communication enables business processes through integrated mobile presence, workforce management, SMS services and a range of presence driven enterprise productivity tools.


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Company News

A newly announced partnership between customer experience solutions provider Geomant, and Zagreb-based business process and technology outsourcing (BPTO) company M+ Group, has resulted in the creation of Geomant Global.
August 5, 2020 12:51 AM
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Geomant is pleased to announce the launch of its exciting new Microsoft Teams Recording service designed to record all external and internal interactions in the Teams collaboration platform.
June 24, 2020 4:02 AM
 528 
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Articles

You can't effectively manage what you don't measure, which is why metrics are so important for any contact center.
July 1, 2005 5:00 AM
 20722 
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In this article, Frank Ortiz explains that today’s call center is all too often a harried environment
August 8, 2002 11:09 PM
 25373 
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