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Geomant - Company Profile   (About Company Profile Pages)

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Overview

With offices across the globe and certified by technology providers. Geomant is a well-established Software Developer and Systems Integrator specializing in solutions that improve efficiency, optimize the workforce, and strengthen the operations of a contact center.

Geomant helps businesses navigate the challenges associated with integrating and managing communication solutions within multiple systems and environments. Our product suite includes Geomant Wallboard, a real-time and historical performance management solution that supports Contact Center management and staff, whether remote, hybrid, or in the center.

For over 20 years, we have delivered the right innovative, high-quality solutions that leverage and extend your existing communication investment and strategies so that you can provide the ultimate customer interaction experience.


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Valerie Levanduski Geomant Americas
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Callie Bartos Geomant Americas
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Company News

M247, global provider of connectivity, cloud technology and unified communications solutions is excited to announce the launch of Contact Centre for Microsoft Teams.
April 27, 2021 4:00 PM
 788 
A newly announced partnership between customer experience solutions provider Geomant, and Zagreb-based business process and technology outsourcing (BPTO) company M+ Group, has resulted in the creation of Geomant Global.
August 4, 2020 7:51 PM
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Articles

You can't effectively manage what you don't measure, which is why metrics are so important for any contact center.
July 1, 2005
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In this article, Frank Ortiz explains that today’s call center is all too often a harried environment
August 8, 2002 6:09 PM
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Here’s a vote for reporting the state of incoming phone interactions in real time. Any call ce...
November 27, 2017
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  For call center success, timing is everything. Long wait times, customers on hold, growing q...
October 11, 2016
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