Geomant has two principle areas of business activity.
Contact Centre Integration - Geomant has a strong foundation in CTI and provides specialised services including Solutions Architecture, Systems Integration, Consultancy and a full range of Professional Services for resellers and customers of Contact Centres and Unified Communication technologies. Geomant is one of the largest independent providers of professional services to Avaya partners worldwide.
Unified Communications - Geomant develops application products in the Unified Communications technology space. The UC product range is tightly integrated with Microsoft's OCS platform and enriches the Microsoft environment to drive communication enables business processes through integrated mobile presence, workforce management, SMS services and a range of presence driven enterprise productivity tools.Please Login (add)
Geomant’s aim is to empower organisations to provide an exceptional customer interaction experience, and the company is always looking for new ways to reach businesses who need to upscale their customer service. July 6, 2018 11:28 PM
What if you could always know exactly what’s going on in your contact centre? Real-time data gives you the tools for exactly that level of oversight. Here are our 5 compelling reasons why you should use real time data: https://hubs.ly/H0fDlkm0 #contactcentre
By 2020, customer experience will outstrip price & product as the key driver of purchasing decisions. Does your contact centre offer customers multiple ways to get in touch, routing queries to departments and agents that can serve them best? https://hubs.ly/H0fDkGF0 #CX
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