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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
According to research firm Global Reviews, Australian telecommunications companies are failing to make the most of their contact centres as a sales tool, with agents “often serving as reactive order-takers, who pitch the most popular product, without... May 21, 2013 5:00 AM