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Industry Champion Comments

Latest Voter Comments - why they want this company to win!
Because I know most in the Contact Centre and they are very caring and efficient
March 26, 2017 11:49 PM
Service provided to Payroll by Contact Centre Manager, her supervisors and their teams in providing ...
March 14, 2017 5:09 AM
The GMHBA team have undergone a transformation in call centre management and performance. The team h...
March 14, 2017 1:30 AM
The service in the call centre is efficient and very knowledgeable.
Great to talk to a real person ...

March 13, 2017 11:37 PM
GMHBA call center are required to know about all facets of the business from member enquiry's and sa...
March 13, 2017 10:37 PM
GMHBA call centre provides amazing customer service
March 13, 2017 1:44 AM
The amazing amount of knowledge the contact centre has to know and the ability they have to be able ...
March 10, 2017 4:22 AM
It is great to talk to real people and not automated services. The staff are always so friendly
March 10, 2017 2:09 AM
The call centre is a difficult place to work. It's fast paced, and employees need to be a jack of al...
March 10, 2017 2:09 AM
The staff at the call centre provide excellent service to all who call and go out of their way for t...
March 10, 2017 1:12 AM
Hard working dedicated team who take customer service seriously. Keep their customers top priority ...
March 10, 2017 12:48 AM
They all do a fabulous job of working as a team and handling the daily pressures that is put on to t...
March 10, 2017 12:37 AM
They are all fantastic people who go above and beyond
March 10, 2017 12:30 AM
I believe our call centre provides excellent customer service
March 10, 2017 12:29 AM
Great customer service, are always helpful and always willing to go above and beyond.
March 10, 2017 12:29 AM
great service
March 10, 2017 12:14 AM
As an organisation, customer service is of the utmost importance and I believe our contact centre of...
March 10, 2017
Fantastic customer service. You talk to a person not a machine and they are dedicated to resolving e...
March 9, 2017 11:54 PM
GMHBA's contact centre works extremely hard to ensure all members receive the service they deserve
March 9, 2017 11:27 PM
Our Contact Team are the best of breed and Member comments to me outside of work vindicate their nom...
March 9, 2017 11:26 PM
The team are friendly efficient and caring.
March 9, 2017 11:25 PM
The team are outstanding and deserve the recognition.
March 9, 2017 11:25 PM
friendly staff who care
March 9, 2017 11:17 PM
GMHBA has such a responsive call centre focussed on getting the best for their members.
March 9, 2017 11:15 PM
I came from the contact centre and I know how hard they all work and how committed they are to the m...
March 9, 2017 11:13 PM
When I have to contact GMHBA they always provide amazing customer service.
March 9, 2017 12:40 AM
I have worked in multiple contact centres and have never felt such a sense of belonging, that you ar...
March 9, 2017 12:11 AM
A great motivated team
March 8, 2017 11:55 PM
Fantastic staff with a true customer facing focus
March 8, 2017 11:54 PM
There are a number of fabulous success stories on continuous improvement, service delivery methods, ...
March 8, 2017 11:42 PM


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