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Golden Gate BPO Solutions - Company Profile   (About Company Profile Pages)

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Golden Gate BPO Solutions is an outsourced contact center, business process outsourcing and customer relationship management organization. We provide our outsourced services from our high quality delivery and multi-channel contact centers located in the United States, Asia, Latin America-Caribbean and Europe. As a global provider, we are able to serve our clients' needs across multiple languages and diverse cultures. Our clients and management experience span a broad set of industries. Built on the premise that we want to serve our clients’ business and operational needs while meeting their economic and strategic objectives in the highest quality manner, we also offer operational and strategic consulting as well as vendor management services.
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Company Members

Natalie Gedihovich Golden Gate BPO Solutions
Jaime Weinsier Golden Gate BPO Solutions
Stephen Ferber Golden Gate BPO Solutions
Barb Gray Golden Gate BPO Solutions, LLC
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Company News

For the 4th Consecutive Year, Golden Gate BPO Solutions Appears on the Inc. 5000, Ranking No. 1743 With Three-Year Revenue Growth of 233 Percent
August 27, 2019 12:23 PM
Golden Gate BPO Solutions, a global provider of customer management and contact-center and business-process outsourcing solutions, has announced a new operating partnership with ERC BPO (ERC).
February 2, 2019 1:34 AM

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#Contactcenters more than help a #business grow – they also have an immense positive #socialimpact on the #communities they operate from. Here are the local benefits a #contactcenter can provide to a #community , from our #tbt blog post. #outsourcing #bpo
December 21, 2017 4:17 PM
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“The goal as a #company is to have #customerservice that is not just the best but legendary.” Read what three executives have to say about great #customerexperience today and tomorrow and insights on how leaders think, via @Forbes .
December 20, 2017 4:07 PM
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No matter the product or service, how an agent addresses the caller’s concerns over the telephone can make or break a relationship. Our #tbt blog post on why voice still plays such a vital role in the #contactcenter . #customerservice #outsourcing #bpo
December 14, 2017 4:18 PM
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“Handling #customerservice in the right way will only make your business or organization stronger.” Here are ways to appease your #consumers , making their lives – and yours – easier. Via @Forbes . Five Simple Ways To Improve Your Customer Service Strategy
December 13, 2017 4:07 PM
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The most attractive #BPO locations have longevity because they deliver a high-value, quality #customerexperience in a stable atmosphere. Why #India remains among the best places in the world to establish a #contactcenter #outsourcing presence. #tbt
December 7, 2017 4:04 PM


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Contact centers are so much more than just a biz function - they also have an immense positive social impact on their local communities. Check out the many local benefits a contact center can provide to a community. #contactcenter #contactcenterlife #localcommunity #localcommunitysupport #socialimpact #outsourcing #bpo

October 25, 2017 3:33 PM
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How do you know what sized outsource provider is best for your business? There's no wrong answer, but there are many ways to determine the right partner to align with your enterprise. Read on: #contactcenter #contactcenteroutsourcing #callcenter #callcenteroutsourcing #outsourcing #outsourcingprovider #bpo

October 17, 2017 3:53 PM
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