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Velocity's CRM Payments 360 product provides call centers and customer support organizations with an integrated view of their customers' demographic, billing and payment-related information in one easy-to-use interface. This CRM solution can be easily integrated into a client's front end CRM system, ensuring a seamless experience for both support representatives and their customers. Additionally, any payment-related actions that are performed by support representatives can be provided back to the client front end CRM system in real time to guarantee that all client systems have the most up-to-date information. CRM Payments 360 is highly configurable, allowing it to be setup to satisfy a client's specific business processes. Some of the features and benefits of this production include the following. - Credit Card, Debit Card, ACH and Cash Payment Processing - Supports Both Over-the-Phone & Point of Sale Customer Interactions - Bill Presentment & Payment - Invoice Payments - Payment Transaction Search Capabilities - Customer Profile Creation & Management - Auto Pay Enrollment & ManagementPlease Login
Govolution, LLC and Ytel announced a partnership between their two organizations where Ytel will provide it’s customers with new payment features powered by Govolutions’s Velocity Call Center Payments platform. The new features will benefit Ytel’s Cl... June 3, 2016 1:51 PM