GRAN is one of the leader of BPO Contact center in Russia &CIS (founded in 2006) . 7 sites, approx. 2000 employees which speak 9 languages and having extensive background in customer service, sales and client relationship. For 12 years GRAN successfully implemented more than 1000 projects for our clients from various business sectors: bank and financial companies, insurance companies, retail, telecom sector, advertising and marketing, production:
-hotlines, customer service;
-emergency line;
- telemarketing;
- pre-sale (lead generation);
- cross and upselling;
- marketing, sociological and political research (CATI);
- NPS, CSI
We interact with our clients using multichannel communication platform (voice, sms, e-mail, chat, social network etc) and take a different approach to every contact. Our professional team of trained customer service leaders deliver personalized satisfaction using our training and feedback programs. We do our best to deliver high level of service for every Client we interact.
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-hotlines, customer service;
-emergency line;
- telemarketing;
- pre-sale (lead generation);
- cross and upselling;
- marketing, sociological and political research (CATI);
- NPS, CSI
We interact with our clients using multichannel communication platform (voice, sms, e-mail, chat, social network etc) and take a different approach to every contact. Our professional team of trained customer service leaders deliver personalized satisfaction using our training and feedback programs. We do our best to deliver high level of service for every Client we interact.
Please Login
CONTACT US
(add)
This company has no Twitter account registered with us.
This company has no Instagram account registered with us.
This company has no Facebook URL registered with us.
This company has no Youtube URL registered with us.
This company has no LinkedIn URL registered with us.
If you work for this company, Facebook, Youtube, Twitter, Instagram, LinkedIn And other company registrations can be managed under membership settings click here
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