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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
There is a quote that says “a fundamental rule in technology says that whatever can be done will be done.” What does that mean for the contact center industry? Can we expect some jumps in technological innovation over the next few years that could ... September 4, 2009 5:00 AM