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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Harding & Yorke is a research and development company. We measure ‘how it really feels to be a customer’ and work with over 100 highly respected companies and organisations. Our measurement methodology has been independently audited and found to be over 99% reliable and academically proven to correlate with profit (ROCE). Our solutions team build on these findings to develop sustainable and profitable programmes of change. We work throughout the World although we are based in the United Kingdom.Please Login