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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Commenting on the just-released Work-Life-Web report from Clearswift, social email provider harmon.ie says that findings regarding ‘social media growing pains’ are exactly in line with its own research into the profound impacts that social media has... September 19, 2011 5:00 AM
The proliferation of collaboration and social tools designed to increase productivity is actually costing businesses 57.8 Billion pounds per year in lost productivity, according to a survey of more than 500 international organisations of all sizes...... May 13, 2011 5:00 AM