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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Based on the HEART Trust/NTA Business Process Outsourcing (BPO) Industry Sector Study published earlier this year, 68 per cent of the BPO companies surveyed said they had vacancies, with 64 per cent reporting that they had difficulties filling them. August 5, 2014 5:00 AM