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HDI is a world membership association for service and support professionals and is a certification body for the industry. Founded in 1989, HDI promotes the customer service and technical support industry by empowering its members through access to timely and valuable industry information, including reports and publications; encouraging member collaboration through events and online forums; and establishing internationally recognized, standards-based industry certification and training programs.Please Login (add)
Everbridge’s recent recognition by HDI represents the latest of several technology and services awards as the Critical Event Management leader helps organizations mitigate impacts of coronavirus August 19, 2020 9:00 PM
The Help Desk InstituteTM (HDI) collected survey data of 559 responses. 514 of these were from the U.S. and 45 from Canada. The responses were collected from September through October 2002. Canadian salary data is reported in Canadian currency. May 19, 2003 5:00 AM