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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
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Have you ever been curious to know what other contact centers are like? We asked industry leaders to describe their centers in order to better comprehend how diverse these operations can be throughout the world. September 29, 2009 5:00 AM
Technology can offer exciting possibilities in all areas of life, including opening new doors in the contact center industry. The world of telecommunications has undergone several paradigm shifts in the last few decades alone, and contact centers ar... August 31, 2009 5:00 AM