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A global provider in business process management (BPM) and optimising the customer experience lifecycle, HGS is helping to make its clients more competitive every day. HGS combines technology-powered services in automation, analytics and digital with domain expertise focusing on back office processing, contact centres and HRO solutions to deliver transformational impact to clients. Part of the conglomerate Hinduja Group, HGS takes a “globally local” approach, with over 42,371 employees across 72 delivery centres (as on 30th June 2019) in seven countries making a difference to some of the world’s brands across nine key verticals. Please Login
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Hinduja Global Solutions (HGS) (listed in BSE & NSE) announced that the Crown Commercial Services (CCS) has awarded the company approval to supply cloud and digital workforce solutions on the G-Cloud 12 Framework December 10, 2020 9:30 PM
HGS' SVP of Business Development, Customer Experience Transformation, Chris DeLambo, explores how contact centers can utilize universal agents to ensure happier customers and keep costs down through faster resolution rates. December 21, 2020 5:00 AM
With many organizations continuing to work-at-home, balancing productivity with security and compliance remains essential. Organizations can ensure a compliant virtual environment with a two-pronged approached that combines both a technical solution ... August 10, 2020 5:00 AM
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Hinduja Global Solutions Ltd.
