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Hinduja Global Solutions Ltd. - Company Profile   (About Company Profile Pages)

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Overview

HGS is a global provider in consumer engagement, digital CX, and business process management (BPM).

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Carhla Villar HGS Digital LLC
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Page Inman Hinduja Global Solutions USA
Jennifer Chichester Hinduja Global Solutions USA
Ma Margarette Padua Hinduja Global Solutions Philippines
Parikshit Kalra Hinduja Global Solutions USA
Erin Smith Hinduja Global Solutions USA
Andrew Kokes Hinduja Global Solutions USA
Abdul Hanif Syed Hinduja Global Solutions
Peter Ferrero Hinduja Global Solutions Philippines
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Industry Awards We Won!

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ContactCenterWorld - Top Ranking Performers Awards Americas 2018: Ranked #1 for Best use of Self-service Technology
June 23, 2018 12:00 AM
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ContactCenterWorld - Top Ranking Performers Awards World Finals 2017: Ranked #3 for Best Outsourcing Partnership
October 28, 2017 12:01 AM
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ContactCenterWorld - Top Ranking Performers Awards World Finals 2017: Ranked #1 for Best use of Self-service Technology
October 28, 2017 12:00 AM
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ContactCenterWorld - Top Ranking Performers Awards Americas 2017: Ranked #1 for Best Outsourcing Partnership
June 24, 2017 12:00 AM
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Company News

Hotline was expected to handle 3,000 calls a week, but took fewer than that in five months

May 24, 2022 10:49 AM
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HGS Recognized for Completeness of Vision and Ability to Execute
April 1, 2022 10:10 PM
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Articles

HGS' SVP of Business Development, Customer Experience Transformation, Chris DeLambo, explores how contact centers can utilize universal agents to ensure happier customers and keep costs down through faster resolution rates.
December 21, 2020
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With many organizations continuing to work-at-home, balancing productivity with security and compliance remains essential. Organizations can ensure a compliant virtual environment with a two-pronged approached that combines both a technical solution ...
August 10, 2020
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Award Videos

Raj Wadhwani | ContactCenterWorld.com

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June 17, 2022 11:24 AM EST
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By Mandeep Singh Kwatra, HGS Vice President, Solutions and Capabilities HGS recently released a whit...
June 20, 2018
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By Scott Yates, HGS General Manager, Operations Are you taking your social media strategy as serious...
June 12, 2018
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