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HSBC - Company Profile   (About Company Profile Pages)

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Overview

HSBC Holdings plc is a public limited company incorporated in England and Wales in 1990, and headquartered in London since 1993.
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Company Members

Carmen Pan HSBC Electronic Data Processing (Guangdong) Limited
Winnie Mak The Hongkong and Shanghai Banking Corporation (HSBC)

Industry Champion Comments

HSBC connects and delights its customers by providing a quality customer experience on digital chann...
October 2, 2019 4:33 AM
Enter Contact Center Awards

Industry Awards We Won!

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ContactCenterWorld - Top Ranking Performers Awards World Finals 2019: Ranked #2 for Best Contact Center
December 7, 2019 5:01 AM
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ContactCenterWorld - Top Ranking Performers Awards World Finals 2019: Ranked #3 for Best Contact Center
December 7, 2019 5:01 AM
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Company News

In 2019, more than 17,000 fraudulent calls were identified by HSBC UK’s VoiceID biometrics system, double the number in 2018.
March 10, 2020 8:47 AM
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HSBC UAE has unveiled its latest innovation designed to deliver a digital banking experience with a Customer Service Unit (CSU) in Mirdiff City Centre.
September 6, 2018 7:58 PM
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Articles

Technology has been taking some huge steps recently, especially in the telecoms and computer industry. Considering that the contact center industry is dependent on adapting the latest communication technologies and software, how is this evolutionary...
July 21, 2009 5:00 AM
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We asked our members' "What's so great about industry awards?" and here's what some of them had to say.
December 22, 2008 5:00 AM
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Latest Tweets

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HSBC continues to support local COVID-19 recovery efforts across Asia-Pacific, whether through food packs, face masks, medical equipment or other relief initiatives: http://grp.hsbc/6013GD7cl

May 28, 2020 11:53 AM
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Today we announce the winners of the inaugural HSBC Future Skills Innovation Challenge, in partnership with @Ashoka . The 12 chosen initiatives will receive mentoring and support, and up to $25,000 each http://grp.hsbc/6010GDUGE

May 27, 2020 3:09 PM
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The global solar panel installation boom may have faced disruption due to COVID-19, but it is set to cement its place as the core renewable power generation technology in the long-term, shares Sean McLoughlin, the Head of Industrials Research EMEA at HSBC: http://grp.hsbc/6011GDRK9
May 26, 2020 3:24 PM
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PayMe, Hong Kong’s most popular social payment app, has just passed two million users on its third anniversary since launch! PayMe for Business, PayMe’s business solution app, also recently celebrated its first anniversary, with thousands of merchants already on-board.
May 25, 2020 9:30 AM
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“We expect to see an acceleration in digitisation to make supply chains much more sophisticated.” Natalie Blyth HSBC’s head of Global Trade and Receivables Finance speaks to @gtreview about trade trends amid the #Covid19 pandemic: http://grp.hsbc/6016G8ro8

May 22, 2020 3:23 PM
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