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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
As part of its Software Group, IBM offers a complete suite of IBM WebSphere software and services to enhance contact center performance, including speech recognition technology, middleware and transformation services that help improve customer service while reducing operating costs and creating additional sales opportunities.Please Login
With the ability to leverage development work and training without abandoning installed infrastructure each time; voice-enabled business applications has become a very practical solution. July 20, 2004 5:00 AM