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iContact BPO - Company Profile   (About Company Profile Pages)

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Overview

iContact is a customer service BPO provider serving international markets, bringing with a proven pedigree in the multiple sectors we serve.

We build our solutions around our client’s bespoke needs, delivering a professional outsourced customer service solution built upon the partnership approach to all that we do for our clients.

iContact brings solutions backed by technology and human engagements.

Our ultimate goal is to deliver the very best in customer experience and first-time query resolution. As our client, you can look forward to a proactive and innovative BPO partner in iContact, where exceptional customer service, innovation and continuous improvement are entrenched philosophies.

At iContact, compelling customer service experiences are not accidental. They are engineered with the careful use of analytics-driven insights, deployment of the right technology to fit your business needs, and dedicated training that empowers our team to be passionate advocates of your brand.



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