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iContactBPO - Company Profile   (About Company Profile Pages)

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Overview

iContact is a customer service BPO provider serving international markets, bringing with a proven pedigree in the multiple sectors we serve.

We build our solutions around our client’s bespoke needs, delivering a professional outsourced customer service solution built upon the partnership approach to all that we do for our clients.

As a high-performance team, iContact brings quality solutions backed by technology and human engagements.

Our ultimate goal is to deliver the very best in customer experience and first-time query resolution. As our client, you can look forward to a proactive and innovative BPO partner in iContact, where exceptional customer service, innovation and continuous improvement are entrenched philosophies.


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Company News

A total of 6 399 new job opportunities were created in the City of Cape Town’s business process outsourcing (BPO) sector between January and December 2020.
February 23, 2021 10:01 PM
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Employees say they are being forced to work double shifts on May 8, but call centre says they volunteered to earn extra cash
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