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Vonage (NYSE: VG), a global provider in business cloud communications, has announced that it has been positioned as a Leader in the 2019 IDC MarketScape for cloud communications platforms.
October 22, 2019 3:44 AM
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Worldwide spending on customer experience (CX) technologies will total $508 billion in 2019, an increase of 7.9% over 2018, according to the inaugural Worldwide Semiannual Customer Experience Spending Guide from International Data Corporation (IDC).
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In the UK IDC forecasts 17,202 new jobs created by 2021 as a result of AI in CRM.

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