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IDC - Company Profile   (About Company Profile Pages)

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Overview

IDC is a provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets.

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Company News

Fortune 500-style ranking lists the top hardware, software and service providers to the financial services industry
September 15, 2021 3:38 PM
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Genesys®, a global cloud provider in customer experience orchestration, has been ranked first for 2020 market share in the IDC Worldwide Contact Center Applications Software Market Shares 2020 report (July 2021), placing first in the overall revenue ...
August 30, 2021 9:25 PM
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Articles

Worldwide spending on customer experience (CX) technologies will total $508 billion in 2019, an increase of 7.9% over 2018, according to the inaugural Worldwide Semiannual Customer Experience Spending Guide from International Data Corporation (IDC).
August 12, 2019 5:00 AM
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In the UK IDC forecasts 17,202 new jobs created by 2021 as a result of AI in CRM.

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