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ING - Company Profile   (About Company Profile Pages)

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Overview

ING DIRECT isn't like your regular bank. For one thing, we have no branches - and because you do everything with us by Internet, or phone, we're able to pass those savings on to you. We have much higher interest on deposits, with no fees or service charges on them, plus lower interest on loans. But that's just the start. Our organization is made up of people who are united in our unpretentious, can-do mentality and our drive to deliver results for our clients. And whatever we do, we're always connected to the bigger picture - helping you save your money.
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Industry Awards We Won!

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ContactCenterWorld - Top Ranking Performers Awards EMEA 2017: Ranked #3 for Best Contact Center
May 27, 2017 5:00 AM
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ContactCenterWorld - Top Ranking Performers Awards World Finals 2011: Ranked #1 for Best Contact Center
November 5, 2011 5:00 AM
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Company News

ING is rolling out a unified contact centre platform fit for the omni-channel era across 12 countries.
August 14, 2018 12:52 AM
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Articles

We wanted to know from contact center professionals their top tips in regards to getting staff members motivated to provide the best possible customer service. Each tip provides wisdom that can help you find the way to excelling in your service leve...
May 26, 2010 5:00 AM

Yazmin Barajas | OBP

Good customer service can really help your business a lot and your business will grow more and be more successful. In order to improve your outsou ...

April 18, 2017 3:32 AM EST

Siddharth Sharma | KocharTech

Every contact center has its set of rules and regulations, employees are expected to abide by while they work in office. It implies to their behav ...

April 18, 2017 3:32 AM EST
 14403 
We wanted to know from contact center professionals whether, in their opinion, customer service had improved or gotten worse over the last five years. Although the answers are varied, they all suggest we take a second look at our own customer servic...
May 24, 2010 5:00 AM
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