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Inktel
Inktel Contact Center Solutions LLC is a leading business process outsourcer specializing in contact center services. As one of the top outsourcers in the United States, Inktel provides Contact Center Solutions to many Fortune 500 companies, federal/state/local government agencies, not-for-profit agencies and other leading organizations. The rapidly growing organization has received multiple awards and recognition including a "Best & Brightest Company to Work For" in the nation (National Association of Business Resources), the "Best Place to Work" in South Florida for three years in a row (South Florida Business Journal) and one of Crain's Business Magazine's "Best Places to Work" in Chicago! Inktel has operations nationally, including offices in Miami, Chicago, Dallas, New York City and Ft. Lauderdale, among other cities.
           
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Julio Amado Inktel Contact Center Solutions
Beto Arevalo Inktel Contact Center Solutions
Mabel Wall Inktel

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What customers want changes every day. As expectations change, companies cannot remain stagnant. There needs to be a willingness to be flexible and adapt with the times. #CustomerService #CX #CustomerFirst
February 20, 2019 3:31 PM
Happy employees are up to 20% more productive than unhappy employees - meaning happy employees bring happy customers. What are you doing to keep your team happy and build a #customerfirst workplace?
February 14, 2019 6:09 PM
If your employees know what makes your brand special, and embody it in their own way for customers, the SOP will stay in the backdrop of the customer experience -- not become the experience itself. https://www.gallup.com/workplace/246284/focus-brand-promise-improve-customer-experiences.aspx #CX #CustomerExperience #CustomerService #SOP
January 30, 2019 9:51 PM
Every brand’s goal is to deliver a positive #customerexperience , but what is it that makes a customer feel valued? #contactcenter https://soch.us/2FGeJNL #avayanation

January 21, 2019 1:54 PM
Is your customer service as prompt & efficient online as it is offline? It is just as important to ensure you get #customerservice right via #socialmedia and here's why! http://bit.ly/2FdFzN2
January 11, 2019 2:09 PM

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Congratulations to our STRIVE Winners from yesterday's event! Thank you for being such great examples for all of us and keep up the great work!

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#strive #passion4people #inktel #miami #igbiz #igdaily #tgif #friday #business #florida #mardigras #carnaval #celebration #award #awards #awardsceremony #recognition #trophy
February 22, 2019 4:16 PM

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