Overview

Founded in 2002 by Sajan Choksi and Puneet Sharma, Innovative Vision is a marketing communications firm based in Toronto, Canada.

Specialties: Customer Service, Order Taking, Sales Acquisition, Customer Retention, Lead Generation, Tech Support, Inbound/Outbound, Live Receptionist

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Sajan Choksi Canada

Innovative Vision

Latest Tweets

Think your company can benefit from AI? Here are the 5 steps for rolling it out in your business. https://www.techrepublic.com/article/five-steps-for-getting-started-with-ai-in-your-business/#ftag=RSS-03-10aaa0b #ai
December 10, 2018 8:44 PM

The marketing industry has been taken by storm by the huge influence of martech. But is all this new technology worth the hype? Here’s everything you need to know about martech. https://www.the-cma.org/about/blog/is-martech-a-noun-or-a-verb?utm_campaign=martech_council&utm_medium=tfp&utm_source=email&utm_content=11_16_2018&utm_term=blogpost #martech
December 6, 2018 7:41 PM

One of the key ways that companies analyze the success of their CX efforts is through interaction analytics. This helpful infographic breaks down how contact centres use these insights:

December 6, 2018 3:26 PM

CX is not a static entity. As things continually shift in the realm of it, it’s important for companies to stay on top of any shifts. Here are 7 trends shaping contact centre workforce management: https://www.customercontactweekdigital.com/agent-engagement/articles/7-trends-shaping-contact-center-workforce #cx
November 30, 2018 3:34 PM

Psychologically proven ways to have effective professional conversations https://www.linkedin.com/pulse/psychologically-proven-ways-have-effective-sajan-choksi
November 28, 2018 3:41 PM