InProd’s solution is specifically designed for the contact center industry to reduce the risks and costs associated with configuration changes, within Genesys powered contact centers.
What is the value prop to Genesys customers? InProd Configuration Management Tool drastically reduces the cost of managing lab environments and performing changes in Production. It’s now possible to follow best practice while reducing work effort.
Key Features: · Reduces the risks of getting changes into production · Speeds up service recovery in the event of an outage · Reduces the costs and complexity of performing changes · Auditing & Roll back of any object Please Login (add)