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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Although the economy seems to have brought many companies to the edge of gloom and despair, there have been some changes in the past year that are worth mentioning - changes that hint at where the economy might be headed. December 4, 2009 5:00 AM
The economic crisis that we have been surviving has taken its toll on many companies, forcing many top level managers to restructure and initiate new business methods in order to allow their companies to make it another day. We asked our members wha... October 26, 2009 5:00 AM