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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
My company specializes in call center training. We have done training at the manager level as well as agent level. We work on manager effectiveness , communication as well as team leadership and sales. We are currently working with large companies like Alorica and CenturyLink. We do executive coaching for top level executives in the contact center space.Please Login
ContactCenterWorld.com wanted to know from some of its members about how they felt about the industry and trends they witnessed during the year. Lee Pemberton from Inspired Performance Solutions offers his thoughts on the past year and predictions fo... December 11, 2015 5:00 AM
Lee Pemberton from Inspired Performance Solutions provides some insight and ideas for operations within a contact center. In this industry we are constantly striving to achieve better and higher standards. Pemberton's hints and tips could put you on ... November 4, 2014 5:00 AM