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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Singapore's national customer satisfaction level was lower in 2015, weighed down by the poorer performance from the finance & insurance and healthcare sectors in the fourth quarter. March 31, 2016 2:50 PM
Customer satisfaction for both the food and beverage (F&B) and tourism sectors has significantly declined in the past year, according to findings from a Customer Satisfaction Index of Singapore. November 3, 2014 5:00 AM