Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK

THE NEXT EVENT STARTS IN: 13 DAYS - REGISTER NOW -

Upcoming Events

CUSTOMER EXPERIENCE BEST PRACTICES

CUSTOMER LOYALTY

ARTIFICIAL INTELLIGENCE AND TECH SOLUTIONS

WORKFORCE MANAGEMENT

TRAINING IN CONTACT CENTERS

Invoca - Company Profile   (About Company Profile Pages)

Submit Company Feedback
Request Admin Access to this Page

Overview

Invoca helps the modern marketer optimize for the most important step in the customer journey: the phone call. With Invoca's Call Intelligence platform, marketers can get granular campaign attribution to understand why customers are calling, gain real-time intelligence about who's calling and analyze what's being said in conversations. Marketers can put this data to work directly in the platform by automating the ideal customer experience before, during and after each call.
            (add)  
[Vendors: Add a weblink for sales leads]
Read More

Company News

New partnership enables organizations to better engage with customers in real time by unifying inbound call analytics data, conversational insights, and rich customer profiles
January 29, 2020 5:53 PM
 272 
Share
Invoca cements its position as the category leader, also earning “Best Relationship” and “Momentum Leader” recognition from G2
January 17, 2020 8:59 PM
 215 
Share

Latest Tweets

Close Window
How can you get more out of @AdobeExpCloud ? Join us at our virtual #DecibelFDX event to hear from @Decibelinsight @ObservePoint @hootsuite and @Invoca speak on the functional integrations that matter. Register here: https://bit.ly/2AISINn
May 27, 2020 5:07 PM
Close Window
Months into the global health crisis, what challenges are healthcare marketers facing? Hear from Invoca healthcare customers >> https://bit.ly/2ZGCsXE #healthcaremarketing #crisismanagement #conversationalanalytics #calltracking

May 27, 2020 12:12 AM
Close Window
Today we honor those who serve. Thank you for your bravery and resilience. #MemorialDay #HonorThoseWhoServe

May 25, 2020 4:50 PM
Close Window
Join us with @HootBusiness , @ObservePoint , and @Decibelinsight for a panel on the future of digital experience. Learn how to maximize your Analytics, Launch, Target, Audience Manager, and other Adobe Experience Cloud products. #DecibelFDX Register: https://bit.ly/3bV2RTV

May 22, 2020 9:10 PM
Close Window
Sip and paint (and more sips) event with @Invoca co-workers tonight! Making progress!

May 22, 2020 1:29 AM
View All

Audio Podcasts

Latest Podcasts

from ContactCenterWorld.Com
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total =
session page-view-total =
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =