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EXECUTIVE MEMBER
Safwan Khatib
Managing Director
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Diana Syahriyanti
Contact Center Departement Head
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Nikola Cocovic
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Sefanaia Silimaibau
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iSON XPERIENCES - Company Profile   (About Company Profile Pages)

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Overview

CCW orporate MemberCORPORATE MEMBER
iSON Xperiences is a truly global Business Process Outsourcing (BPO), Business Process Management (BPM), and Digital Customer Xperience (CX), service delivery firm. We provide end-to-end Customer Life Cycle management and advanced data-driven digital solutions, servicing over 500 million customers for our clients. Our 18000 people presence spans 19 countries, and 37 delivery centres across Africa, The United Arab Emirates and India.

Customer experience is at the forefront of our interventions, ensuring we retain, up-sell, increase average revenue per customer and grow your client base. We are resolute in delivering a flawless customer experience.

We build value across all channels and leverage every customer touch-point to retain, grow and facilitate customer loyalty to your brand by reimagining what looks great.


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Raju Shokeen iSON XPERIENCES(Verified Admin)
Helena Sannier iSON XPERIENCES(Verified Admin)
Manoj Mudgal iSON XPERIENCES(Verified Admin)
Michelle Mogo iSON XPERIENCES(Verified Admin)
Lynn Mayet iSON XPERIENCES
Hlengiwe Khoza ISON XPERIENCES
Sinenhlanhla Ngubeni ISON XPERIENCES
Siyanda Mthethwa ISON XPERIENCES
Thabile Hlophe ISON XPERIENCES
Lungile Shangase ISON XPERIENCES
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ContactCenterWorld - Top Ranking Performers Awards EMEA 2024: Ranked #1 for Best Contact Center
June 27, 2024 12:00 AM
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ContactCenterWorld - Top Ranking Performers Awards EMEA 2024: Ranked #1 for Best Outsourcing Partnership
June 27, 2024 12:00 AM

ContactCenterWorld - Top Ranking Performers Awards EMEA 2024: Ranked #1 for Best Contact Center Support Professional - Workforce Planning
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ContactCenterWorld - Top Ranking Performers Awards World Finals 2023: Ranked #1 for Best Contact Center Support Professional - Workforce Planning
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November 17, 2023 12:00 AM
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Company News

Global customer experience management firm iSON Xperiences has been appointed as the outsourced customer service provider for MTN South Africa.
January 24, 2022 3:27 PM
 1734 
Haptik and iSON partnership will enable enterprises across telecom, e-commerce & financial services to leverage omnichannel Intelligent Virtual Assistants for delivering enhanced customer experiences
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April 9, 2021 8:12 PM
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