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Istanbul Metropolitan Municipality - Company Profile   (About Company Profile Pages)

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IMM 153 Istanbul Call Center,began to serve for a complaint resolution center regarding municipal services with a team of 6 people in 1994. IMM 153 Istanbul Call Center is one of the first call center in Turkey and Turkey's first municipal call center.
IMM citizens within the boundaries of Istanbul by the unit 125 with any kind of claims, complaints and applications for assistance has been reached a single touch point under number 153 for IMM in the year of 2014.
In conjunction with this project that will make the lives of Istanbul residents easier, now the citizens are not looking to report their complaints with different phone numbers and sources. They are able to contact for any complaints and request easily the only point of contact from water failure to the garbage not taken from the street and broken sidewalks to defective lighting thus they can follow the solution phases.

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Company Members

Ayşegül Tamdoğan Istanbul Metropolitan Municipality
Emre Tetik Istanbul Metropolitan Municipality
Ömer Faruk Özdemir Istanbul Metropolitan Municipality
Ertuğrul Bayraktar Istanbul Metropolitan Municipality

Industry Champion Comments

Latest Voter Comments - why they want this company to win!
April 14, 2017 1:54 PM
Due to successful work
April 5, 2017 9:55 AM

April 4, 2017 9:07 AM
Due to successful work

April 3, 2017 11:56 AM
March 31, 2017 3:35 PM
153 is the secret of success for İstanbul.
March 31, 2017 6:51 AM
Due tu successful work
March 30, 2017 9:13 AM
According to me, this company due to successful work
March 30, 2017 6:57 AM
İts functionality and success in terms of customer satisfaction and assistance.
March 30, 2017 6:34 AM
Due to successful
March 29, 2017 5:43 PM
Başarılı çalışmalarından dolayı.
March 29, 2017 2:53 PM
Because of their solution-oriented
March 29, 2017 2:02 PM
I am pr project developer for call centers
March 29, 2017 12:57 PM
Fazlasıyla hak ettiğini göstermek için.
March 29, 2017 12:53 PM
de to successful work
March 24, 2017 7:44 AM
Due to successfull work
March 23, 2017 12:50 PM
I wanted to vote for the efforts of the institution for the people and for the citizens.
March 23, 2017 12:38 PM
Due to institutionalization
March 23, 2017 7:49 AM
Due to successful work.
March 22, 2017 3:11 PM
March 22, 2017 2:34 PM
Due to successful work = Başarılı çalışmalarından dolayı
March 22, 2017 2:11 PM
March 22, 2017 6:35 AM
Due to successful work . As a service quality, I think that it is a team that offers the best servic...
March 22, 2017 6:30 AM
Due to successful studies and institutionalization
March 21, 2017 9:58 AM
Due to successful work = Başarılı çalışmalarından dolayı.
March 21, 2017 9:25 AM


March 21, 2017 7:26 AM
Due to successful work and a perfect institution
March 21, 2017 7:20 AM
This company is my city's help desk and I love them
March 21, 2017 7:06 AM
Due ti successful work
March 21, 2017 6:20 AM
Due to succesful work
March 21, 2017 6:10 AM
I love this company. İ love this city(İstanbul)
March 21, 2017 6:02 AM
I think the Istanbul Metropolitan Municipality 153 unit is very successful in communication with the...
March 20, 2017 8:37 PM
Due to successful work
March 20, 2017 1:40 PM
March 20, 2017 1:02 PM
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