IVR Technology Group is the engagement conduit that enables experiences between companies and customers. The Compass Automation Platform is IVR Technology Group's Managed CPaaS (Communication Platform as a Service). It solves customer challenges for uniting siloed data systems and telecommunications networks into a voice and text application foundation. Customers get the best of both worlds; customer service communications automation and consistency of support across all services.
As a “full-stack” CPaaS, there are four primary application areas:
1. Payments: for automated omnichannel payments by credit card or ACH.
2. Broadcast: for omnichannel alerts and notifications
3. Surveys: for automated voice surveys, and
4. CX Automation: IVR builder for complex customer interactions.
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As a “full-stack” CPaaS, there are four primary application areas:
1. Payments: for automated omnichannel payments by credit card or ACH.
2. Broadcast: for omnichannel alerts and notifications
3. Surveys: for automated voice surveys, and
4. CX Automation: IVR builder for complex customer interactions.
CONTACT US
(add) 
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