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Jabra - Company Profile   (About Company Profile Pages)

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Overview

At Jabra we have expertise through professional sound. Proudly part of the GN Group, Jabra are providers in intelligent audio solutions and innovations for the last 150 years to transform lives through the power of sound.
We help contact centres of all types and sizes to reach their full potential and unleash the power of conversation with business-grade audio and video collaboration solutions.
To aid productivity and increase customer satisfaction, we have developed a range of audio devices that can empower agents located within noisy working environments in the office or at home.
Jabra professional corded and wireless headsets provide outstanding call quality, intelligence and all-day comfort, including features such as noise-cancelling microphones, enhanced hearing protection, live agent guidance and call analytics; ideal for people who talk for a living.


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Nicolas Bliaux Jabra France
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Anna Fama Jabra United States
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Danielle Brannon Jabra United States
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Industry Awards We Won!

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ContactCenterWorld - Top Ranking Performers Awards Americas 2021: Ranked #1 for Best Technology Innovation Award Vendor - Live Agent Support Solution
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September 30, 2021 12:00 AM
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Company News

Content Guru has announced the integration of the sentiment analysis software Jabra Engage AI into its storm® platform.
May 26, 2023 10:53 PM
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Virsae, the New Zealand based AI-Powered Analytics Platform for Enterprise Contact Centers, has formed a global partnership with Denmark based Headset Manufacturer Jabra.
September 28, 2022 8:45 PM
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Articles

The role of the contact centre as brand ambassador is often overlooked; reality is that marketing campaigns costing millions are wasted if the customer has a poor experience with the contact centre. Calling customer service is for many the last resor...
December 13, 2013
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Contact centers across the world have gone through a massive change. In an industry where the churn of employees is between 30%-50% and the cost of hiring is as high as 30% of the agent's yearly income in training and down time, agent satisfaction is...
May 2, 2012
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