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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
The Services Offered by the company KB2S perfectly meet Your Needs. Established in MOROCCO and two trays of 80 agents, the KB2S Company Specializes in:
- Live Chat
- Technical Support
- Data Entry and Lead Generation
- Sale of travel kits and holidays for WTT Travel Tour
- Partial unbundling, selling subscriptions
- Collecting Donations
we guarantee a very good quality of our services:
Our employed-have at least a BAC + 4 are ENGLISH - SPANISH FRENCH AND ENGLISH BILINGUAL (without accent, without spelling mistakes)
The assignments are Carefully Prepared: - Provision of a project manager on our website - We help our customers to define Needs and Their objective by writing specifications. - Introducing the context of your business to our operators - Operator training (assimilation context, skills transfer, ...)
Permanent monitoring of Production - Establishment of a daily reporting by the project manager in order to Improve results. - Provision of a dashboard That allows you to monitor in real time the Evolution of your campaign in the case of call management (Ability to listen in real time).