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KomBea
KomBea, Inc is a call center technology company. Their ProtoCallSM solution is designed to reduce variation in call process and output, deliver a better customer experience, and lowers costs. Their ReCallSM solution can allow low-cost, open-format call recording with no PBX-integration requirements and can make call recording and screen capture more affordable to any size center with any technical configuration.
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Art Coombs KomBea
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Mass Customization and the Transformation of the Call Center Industry
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The global BPO's are all the same. There is nothing that distinguishes one from the others.
November 19, 2008 5:00 AM
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