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Overview

We are obsessed with customer experience. And for many enterprises, the Contact Center is the nerve center for managing the customer experience. Koopid’s A.I-powered CX Orchestration platform transforms your contact center into a digital-first powerhouse, deftly blending intelligent automation and expert human touch across channels.

Koopid enables the convergence of experience, workflow and human-in-the-loop.

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Company News

Koopid.ai announced that it has expanded its strategic partnerships through a new agreement with Puzzel
June 12, 2020 3:59 AM
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Trust Business Partners announced that it has expanded its strategic partnerships through a new agreement with Koopid Inc....
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Here's a look at how @MCIT_News and @UNDPEgypt 's AI-powered sign-language #chatbot , based on #Avaya and @koopidinc technology, promotes inclusivity and enhances public safety by offering #PeopleofDetermination convenient #COVID19 diagnosis https://bit.ly/2XFosuf
May 28, 2020 2:55 PM
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@koopidInc drops by #8andOut to discuss how to introduce #AI automation iteratively, in conjunction with a continuous improvement practice to support @Avaya #contactcenter center implementation and evolution. https://www.spreaker.com/user/avayapodcast/koopid-avaya-engage-2020
May 5, 2020 7:25 PM
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.@koopidInc creating Persistent Customer Conversations, Effortless Engagement Across Channels based on @Avaya #CPaaS ! #messaging #ai #chatbots #CustomerCare #CX #developers @Avaya_MEA
February 4, 2020 8:18 PM
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Presented “Next-Gen Digital” today at the @ComConsultGmbH a new world was opened to the participants @koopidInc @Avaya_D

November 19, 2019 2:34 PM
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And now we have Dr Ram Kashi from @koopidInc #AvayaENGAGE #CBLive19

November 12, 2019 7:33 AM
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