KOVA Corporation - Company Profile (About Company Profile Pages)

Overview

KOVA, Corp. is a provider of public safety and call center software solutions. Because decision makers are faced with greater information loads than ever before, our Actionable Intelligence solutions are designed to meet the needs of today’s fast paced communications.

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4 Reasons You Need Customer Interaction Analytics

Customer interaction analytics provide a wealth of information about a contact center’s customers, workforce, and the effectiveness of its current system.
January 9, 2015 5:00 AM