Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK
BECOME
A MEMBER
TODAY TO:
CLICK HERE
[HIDE]

Here are some suggested Connections for you! - Log in to start networking.

MEMBER
Grace Natalia
Workforce Management
224
EXECUTIVE MEMBER
John Orton
Founder & CEO
45
MEMBER
Danny Singer
Founder& Chief Product Officer
354

Lightico - Company Profile   (About Company Profile Pages)

Submit Company Feedback
Request Page Admin Access

Overview

Lightico helps agents and reps sell and service their customers more effectively in the first call - even when their customers are on their cellular phones.

In a world where customers are on the their mobile phones, businesses are thirsty for ways to sell and service them in real-time, wherever their customers are.

Lightico developed an innovative mobile communication center that empowers customer experience and leads digital service, support and sales teams to success. Our platform consists of a suite of micro solutions to that enable organizations to serve their mobile customers.

With Lightico, call-agents have an integrated suite of digital tools they can add to their live phone conversations to better service their mobile customers: Leapfrogging PC and face-to-face customer experiences.

While speaking with customers on their mobile phones, SME phone agents can seamless add in-call tools like real-time media sharing, instant identification collection, real time finger-eSigning, smart document creation/completion & instant, PCI compliant payment collection.

Lightico’s ‘no-app required’ approach to digital service is combined with deep learning and rich analytics, equip call agents with a full suite of the right digital tools to close sales and improve service.

Already trusted by hundreds of SME and serving 10,000s mobile clients, Lightico is fast becoming the indispensable to businesses serving and selli


CONTACT US
 
            (add)  
[Vendors: Add a weblink for sales leads]
Read More

Company News

New partnership integrates Lightico’s Digital Completion Cloud (DCC) with Glia’s Digital Customer Service (DCS) platform to streamline complex application and contract processes online
June 20, 2022 6:49 PM
 746 
Read More

Articles

If your business relies on paperwork and getting signatures, do you give your customers the option to use esignature? If not you are undoubtedly giving delivering poor CX. Learn how to improve.
April 13, 2020
 1715 
With so many of our customers on their mobile phones, its becoming difficult to catch their attention, let alone complete any sale or service in one call. Here is a review of the challenges facing call center teams.
April 12, 2018
 2441 

Latest Tweets

both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total = 1
session page-view-total = 1
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =