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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
A new study by Maximizer Software has found that in the digital age, marketing and sales teams need to work more closely together to nurture leads through online activity and then close more deals by feeding the resulting business intelligence into t... September 2, 2013 5:00 AM
As a result of the Internet, available markets for SMEs have expanded enormously. The tiniest firm can now access global markets. Yet at the same time, the transparency – especially in terms of price – which the Web has allowed, has also meant that... June 25, 2009 5:00 AM