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ListenTrust - Company Profile   (About Company Profile Pages)

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Overview

ListenTrust (formerly Listen Up Español) is a bilingual contact center for Spanish and English agent services with a focus on strengthening the person-to-person connection to improve a customer’s experience with a brand. Headquartered in Portland, Maine and operating in Mexico and Belize, the company employs over 800 agents and provides businesses with contact center services to reach consumers in the United States, Mexico and other countries in Latin America.

ListenTrust offers clients a broad range of services, including inbound and outbound sales, nonprofit donation calls, customer service and lead generation. Additionally, ListenTrust provides campaign planning, scripting and advertising production services in both Spanish and English. With a focus on measurement, training and a sales psychology, ListenTrust makes it a point to turn the person-to-person customer interaction into revenue.

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Company Members

Sergio Cordova Listen Up Español
Abraham Galaviz Listen Up Espanol
Soledad Cota Listen Up Español
Brittany Galvan Marketing Maven

Industry Champion Comments

Amazing focus on its people. A culture department, trips to build schools, great pay, ranked as bes...
June 19, 2017 6:22 PM
ARISE IS THE BEST COMPANY TO WORK FOR!
May 5, 2017 5:19 AM
GREAT company.
March 14, 2017 7:06 PM
Enter Contact Center Awards

Industry Awards We Won!

ContactCenterWorld - Top Ranking Performers Awards Americas 2017: Ranked #1 for Best Contact Center Sales Professional
June 24, 2017 5:00 AM
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ContactCenterWorld - Top Ranking Performers Awards Americas 2017: Ranked #1 for Best Contact Center
June 24, 2017 5:00 AM
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Company News

ListenTrust won a Best in Biz Bronze award for Best Place to Work.
December 19, 2017 11:32 AM
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Bilingual Contact Center Awarded Two Gold Medals at Event Hosted by Contact Center World

July 26, 2017 1:51 PM
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Articles

Randall Anderson, C.O.O. of Listen Up Espanol enjoyed his time at The Top Ranking Performers Awards in Orlando. He spoke with ContactCenterWorld.com about the conference, learning opportunities and networking possibilities.
September 3, 2014 5:00 AM
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Latest Tweets

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Congrats to Cesar Nevarez, a finalist for a Stevie Award in the category of Contact Center Professional of the Year!

January 25, 2016 9:05 PM
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Our brand story - We R ListenTrust! Narrated by Craig Handley & Tony Ricciardi, cofounders. https://youtu.be/WyPgkGCVGWw
January 21, 2016 3:16 PM
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Breathtaking pictures from the @buildOn Haiti trek last month - Thanks for sharing Anamaria @AMGS007 ! https://twitter.com/AMGS007/status/689353763371552768 Listen Up Español added, AMGS007 @AMGS007 Wonderful experience getting a lot back in return for a little work! #LaFerme in #Haiti @buildOn @ListenUpEspanol http://anamaria.zenfolio.com/p931893683/slideshow
January 20, 2016 6:55 PM
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Craig Handley's DRTV Epiphanies for 2016 http://blog.retailing.org/opinion-drtv-epiphanies-for-2016
January 18, 2016 6:11 PM
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Stay tuned for more!
January 17, 2016 4:51 AM
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