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Lumenvox - Company Profile   (About Company Profile Pages)

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Overview

LumenVox transforms customer communication. Our technology enables you to create effortless, secure self-service and customer-agent interactions. We provide a complete suite of speech and multifactor authentication technology to make customer relations faster, stronger and safer than ever before. Our expertise is extensive—we support a multitude of applications for voice and facial biometrics, inclusive of passive and active authentication for fraud detection. And we do it all by putting you and your customers first.
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Company News

LumenVox Active Voice Authentication combines with Genesys Customer Experience Platform to provide authentication solutions to call centers

February 21, 2020 7:00 PM
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CCT Solutions Germany will integrate LumenVox’ suite of speech and authentication solutions into their expanse of customer projects and market LumenVox as a featured solution partner.
February 13, 2020 5:00 AM
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Articles

Speech applications on the market today boast recognition accuracy in the high 90%, yet why do so many people feel that "speech doesn't work?"
March 29, 2006 5:00 AM
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Latest Tweets

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>9 out of 10 from every generation, Baby Boomers & below, say "easy-to-use online #banking capabilities are important," according to Aite Group. 61% of Young Millennials, 59% of Senior Millennials & GenXers, 54% of Baby Boomers, 42% of Seniors say they're VERY important. #fintech

July 1, 2020 10:07 PM
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As companies look to reopen offices, contactless interfaces, once viewed as "nice to have," could be key to ensuring employees stay safe. #LumenVox #speechrecognition #voicebiometrics #AI http://lumenvox.shp.so/a/eyWQe7
June 30, 2020 4:14 PM
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Curious which innovations will have a "sweeping impact on the business of technology" for 2020? Here's a hint, a few of the top 10 are instrumental for #LumenVox solutions. #biometrics #NLP #AI http://lumenvox.shp.so/a/8O5RcR
June 29, 2020 9:04 PM
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Understanding #data privacy law and intellectual property considerations for biometric-based #AI innovations is imperative for a successful biometric deployment. Questions about #LumenVox biometric data practices? Message us! #voicebiometrics http://lumenvox.shp.so/a/d0782j
June 29, 2020 5:42 PM
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#NLU and #NLP aren't the same? While often believed to be interchangeable, this (older) post breaks down why the U for understanding and P for processing sets these terms apart from each other. Still have questions, message #LumenVox http://lumenvox.shp.so/a/qUEPe8
June 1, 2020 3:28 PM
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