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Magellan Solutions Outsourcing Inc.
Magellan Solutions is a provider of high-quality inbound and outbound call center services and BPO solutions to businesses globally. Organizations will find Magellan a suitable contact center partner; It provides the same level of service offered by multinational large BPO companies. It started as an inbound call center, with 14 agents and 1 team leader. The number has grown through time and a lot of hard work - reaching up to 600 at present. Today, the company offers a wide range of services including 24/7 multilingual customer care, medical coding and billing, lead generation, order taking, help desk, telemarketing, legal processing, appointment setting, live answering service, data entry and more. Magellan makes sure that it stays on top of its game by giving the right training and environment for its people. It invests in the best-in-class IT infrastructure. Magellan is proud to have earned the ISO 27001:2005 Certification, one of the world’s leading information security standards
         
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