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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Findings from a national retail banking study by Market Force Information, a provider in customer intelligence solutions, found that customer satisfaction and loyalty is relatively low for five of the eight major financial institutions. December 1, 2014 5:00 AM