Blue Fox Group - We work with a lot of businesses that buy a phone system expecting it to make collaborative work like videoconferencing or instant messaging easier, but we find a lot of employees just ignore it. Here's why.
AMC Technology - Give your contact center an advantage by integrating Salesforce CRM with your phone system! Find out why some of the best known brands rely on AMC Technology to help maintain great customer relationships -> https://tinyurl.com/y9ve7npm
Cooperative Response Center - CRC's alarm monitoring center has renewed its 'TMA Five Diamond Monitoring Center' designation from The Monitoring Association. Less than 200 of the approx. 2,700 monitoring centers in the United States have this designation. Way to go to our FANTASTIC central station staff!
Calabrio - Companies that rely on limited #data points will never gain a holistic view of their customers. Our latest study reveals why organizations may be missing opportunities to meet the real needs of their customers. Read more: http://bit.ly/2IIf5ln .
VanillaSoft - 53% of buying decisions are driven by the sales experience. While automation can help with productivity, communications still needs to be personalized. Find out how: http://bit.ly/2JRNQW4
Telelink Call Centre - What a day! Sugar Mama's Cupcake Truck was on site to help us celebrate our team's amazing Q1 success! A delicious, and well-deserved, treat that fit well with our "That Lovin' Feeling" theme!