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MassMutual - Company Profile   (About Company Profile Pages)

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Overview

CCW orporate MemberCORPORATE MEMBER
Founded in 1851, MassMutual is a mutual life insurance company that is run for the benefit of its members and participating policyholders. The company has a long history of financial strength and strong performance, and although dividends are not guaranteed, MassMutual has paid dividends to eligible participating policyholders every year since the 1860s. With whole life insurance as its foundation, MassMutual provides products to help meet the financial needs of clients, such as life insurance, disability income insurance, long term care insurance, retirement/401(k) plan services, and annuities. In addition, the company's strong and growing network of financial professionals helps clients make good financial decisions for the long-term. MassMutual Financial Group is a marketing name for Massachusetts Mutual Life Insurance Company (MassMutual) and its affiliated companies and sales representatives.
             
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Find out about this Award program

Industry Champion

MassMutual's focus on their customers is beyond measure. It truly puts it's customers first, while at the same time, ensuring that the growth, education, and welfare of it's own employees are met and exceeded.
March 7, 2017 7:21 PM
MassMutual is an excellent company who has made huge strides in order to be a better customer facing company. A lot of work towards improving the customers overall experience as well as making sure the employees are happy as well.
March 2, 2017 5:56 PM
Mass Mutual is dedicated to fostering a culture of customer engagement and attending conferences to not only share best practices but learn ways to do what we already do well even better.
March 2, 2017 5:44 PM

Industry Champion Comments

MassMutual's focus on their customers is beyond measure. It truly puts it's customers first, while ...
March 7, 2017 7:21 PM
MassMutual is an excellent company who has made huge strides in order to be a better customer facing...
March 2, 2017 5:56 PM
Mass Mutual is dedicated to fostering a culture of customer engagement and attending conferences to ...
March 2, 2017 5:44 PM
Enter Contact Center Awards

Industry Awards We Won!

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ContactCenterWorld - Top Ranking Performers Awards Americas 2020: Ranked #1 for Best Contact Center
October 29, 2020 5:00 AM
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ContactCenterWorld - Top Ranking Performers Awards Americas 2020: Ranked #1 for Best Community Spirit
October 29, 2020 5:00 AM
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Articles

Vera Austin, Director at MassMutual in the U.S. and a multiple Top Ranking Performers Award winner, speaks to the importance of social media in 2017 and the challenge of maintaining staffing levels. Austin takes time out of her busy schedule to discu...
February 3, 2017 5:00 AM
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Rebecca Holmes, award winning contact center professional (2012) from MassMutual sent this in about her recent experience with our best practice conference.
August 23, 2012 5:00 AM
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