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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
In the late 1920’s Reuel T. Call, founder of Maverik Country Stores, Inc. entered the gasoline business. He adopted a self serve business model, when most continued to hang on to the tried and true full service offering. At a time when gasoline supply was certainly not plentiful, he developed his own independent brand and converted his stations to the Maverik brand. Please Login (add)
Maverick Country Stores, Inc. needed to leverage technology to bring the call center up to date in terms of the phone system. Coordinated Systems (CSI)offered a product, Virtual Observer (VO), that seemed to match every requirement the company was lo... January 23, 2007 5:00 AM