Our Prestigious 2018 Global Contact Center, Customer Service and Help Desk Awards close for entry soon!
If you want to represent the BEST in your nation in the 13th annual awards make sure your entries are submitted by 15th January 2018* (or 31st Jan if you are a corporate member or go for the premium award program)FIND OUT MORE
* note entry dates are based on where your center is located
MAXX was launched at the opening of Britomart in July 2003, following a public competition, which included community displays at centres around the Auckland region. MAXX was the people’s choice and has since been developed to unite all elements of a customer’s journey on the Auckland public transport network. MAXX has become the regional transport brand for Auckland. It applies across all modes of transport and is being applied to train and bus stations as they are upgraded, ferry terminals, trains and buses.Please Login (add)
With ISC's browser-based service, forecasting and scheduling at Maxx are now automated. Not only are they able to respond much more quickly to short term changes in call volume, but they are also able to provide much more flexibility for full-time ag... November 8, 2006 5:00 AM