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Maybank - Company Profile   (About Company Profile Pages)

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Overview

Maybank is a Malaysian financial services group with a growing presence in the ASEAN region and is among the top 120 banks in the world, including the third largest Islamic bank globally.

Maybank Group Customer Care (MGCC) a dedicated in-house Contact Centre is a point of contact for existing and potential customers for Maybank. At MGCC the work culture is based on one vision that is “We Are Commit to Delight Our Customer with Fast, Friendly and Quality Service”, each time we engage with them. With over 500 staff and a Contact Centre that is operational 24/7, MGCC is an in-house call centre financial institution in Malaysia.

On a daily basis, MGCC receives about 15,000 calls or 500 calls every half an hour during peak periods. Since its launch 16 years ago, MGCC supports customers from various lines of business (Banking & Finance, Unit Trust, Insurance, Credit Card, American Express (M) Charge Card, Cash Management and SME Banking).

Today, MGCC ensures that it continues to live our humanising mission and deliver our brand promise to customers as it expands its Regional footprint to provide operations support for Cash Management of Singapore and Greater China with more regional countries coming soon.

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Latest Tweets

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During this season of reflection and forgiveness, may bonds be strengthened, spirits be rejuvenated, and blessings be shared. We wish you a Selamat Hari Raya in the company of your loved ones, whether physically or virtually. Maaf zahir dan batin. #MaybankCelebrates #Aidilfitri
May 23, 2020 11:00 PM
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May this season be filled with love & blessings for all. As we celebrate with loved ones physically or virtually, cherish the values & tradition passed from generation to generation. We wish our Muslim friends Selamat Hari Raya #Aidilfitri Maaf Zahir & Batin #MaybankCelebrates
May 23, 2020 2:00 PM
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Salam Aidilfitri daripada kami di Maybank. Tontoni video ini dan alami Raya Paling Gempak di lebaran ini. Ketahui lebih lanjut di https://youtu.be/GPW5ZAU_pC8 #MaybankCelebrates #Aidilfitri #MaybankJomRaya #HumanisingSince1960
May 23, 2020 12:35 PM
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Spread joy to your loved ones with Raya gifts. With min. RM60 spend on your Maybank Debit Card, you can get RM60 Cash Back. Stand to win RM500 Cash Back with 4X of min. RM60 spend each. #MaybankCards #HumanisingSince1960 Info: https://mybk.co/2TsqDAa

May 22, 2020 2:31 PM
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